Ask Your Residents
Soliciting feedback in real time provides a focused, person-specific intervention opportunity that standard, retrospective surveys alone cannot offer. That’s why we created our In the Moment Feedback solution. By using it, providers have a seamless solution that asks simple, smart questions at precisely the right time and creates opportunities for service recovery. In the Moment Feedback is available for both short-stay and assisted living providers.
- Collect valuable insights from your assisted living residents at move-in, 30 days later and again in 6 months
- Receive actionable, real-time feedback to drive resident engagement and experiences
- Intuitive reporting makes it easy to see where action is needed and interventions should be made
Leverage the power of In The Moment resident feedback to drive better resident outcomes and position your organization as a provider of choice.
The best way for providers to know they are meeting resident expectations is to ask In The Moment, before it is too late to change the resident's experience.