In our last blog, we discussed the first driver of successful patient transitions: early and active patient engagement. As we continue our series and look to the next driver, identification of expectation gaps, it is critical for short-stay providers to take a close look at what can be done to ensure successful management of patient transitions, from admission to discharge and beyond. To minimize post-transition failures, short stay providers need to direct their attention toward implementing patient-centered care practices that examine the patient’s expectations for recovery and ensure they align with reasonable and realistic outcomes.
Research suggests the most reliable prediction of improved patient outcomes is when expectations are identified and aligned. This concept ensures patient needs are adequately addressed increasing the likelihood for post-transition success.
Read the full post from Neil Gulsvig, CEO of Align, on patient expectations at McKnight’s.