Receiving feedback with grace

Published on November 8, 2019

“May I offer you some feedback?” What is your immediate reaction to this question? For…

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Is employee engagement a priority for you?

Published on June 25, 2019

Often the motivation to take action on employee engagement usually begins with the same compelling…

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Insights on becoming a first-time manager

Published on May 3, 2019

Many years ago (I won’t say exactly how many), I made the transition from working…

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Getting comfortable with discomfort

Published on March 5, 2019

I find it so much easier to do things the way I’ve always done them….

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R-E-S-P-E-C-T: Find out what it means to me!

Published on January 15, 2019

Respect. Everyone wants it! The late Aretha Franklin made it a rallying cry in the…

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What I learned from a group of engaged senior care leaders

Published on September 20, 2018

Recently, I had the incredible opportunity to participate in a dialogue with a group of…

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Humanizing the workplace: Person-centered care requires a person-centered workplace

Published on August 25, 2018

The intense pressure to meet staffing needs, along with the fervent obligation to ensure compliance…

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Can we talk? (Will you listen?)

Published on July 31, 2018

In my last blog, I shared some thoughts about leaders systematically creating a clear line of…

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Do your employees have a clear line of sight to what matters most?

Published on June 12, 2018

“I have a clear understanding of the goals and priorities of the organization.” Would your…

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How does your leadership team lead?

Published on May 1, 2018

Consider this truism: Your facility outcomes will never outperform the effectiveness of how your leadership team leads….

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Workplace engagement crushers: 5 easy ways to undermine employee engagement

Published on March 23, 2018

In previous blogs, I’ve shared some thoughts on how to create a workplace that inspires…

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The secret sauce for innovative thinking: Engaged employees

Published on February 28, 2018

Whenever I attend a state or national aging services conference, I get re-inspired by the…

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