Experience reimagined
Customer expectations are evolving — are you prepared?
SIMPLE PROCESS
Our turn-key survey process for residents and family creates less work, hassle and project management for your organization
CUSTOM SURVEY QUESTIONS
We use a mix of standard questions and questions specific to your organization to monitor trends that matter to your organization
CLEAR FOCUS
State-of-the-art survey design ensures the questions you ask get to the critical information you need to exceed expectations
SHARE COREQ BENCHMARKS
Asking CoreQ questions? Add them to your survey — special reporting features make sharing data easy
Our Customer Experience Solution offers an innovative approach and richness of available data, giving you a huge advantage in the ever-more competitive marketplace
Our advanced reporting tools make taking action easy
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Our reports are created and sent directly to your organization to ensure you have a road map for success
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Review progress and easily analyze trends in internal data that require special attention
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Our data is presented in a format that makes it easy to implement a strategy for addressing needs and opportunities in your facility or community
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Use your survey results to market your services to hospitals, discharge planners, customers and employees