IN THE MOMENT FOR SKILLED NURSING FACILITIES
Drive Successful Patient
Transitions with Real-Time
By soliciting in the moment feedback providers create touch points that foster trust, confidence, and active patient engagement.Request Demo
Ask Your Customers
The best way for providers to know they are meeting patient expectations is to ask - not after discharge when it is too late to change the patient’s experience, but in the moment. Soliciting patients’ feedback soon after admission and throughout their stay enables providers to:
- Recognize themes or trends in the patient experience
- Discover areas of strengths and weaknesses
- Enhance the individual experience for each patient and improve transition readiness
- Improve your ability to meet and exceed patient expectations
- Reduce transition failures and re-hospitalizations
Why Transition Planning Matters
More than ever before, successful providers will need to have a solution in place that drives safe and sustainable discharges.
Collecting in the moment patient feedback allows providers to take service recovery action when needed, and address any outstanding needs patients might have prior to being discharged from the facility.
Leverage the power of In The Moment patient feedback to drive better patient outcomes and position your organization as a provider of choice.
The best way for providers to know they are meeting patient expectations is to ask -
not after discharge when it is too late to change the patient’s experience, but In The Moment.